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Privacy Notice

(1) you ship Our site is strongly committed to protecting your privacy while interacting with our content, products and services. We want to provide a safe and secure environment. All information we provide is used exclusively by our site. This privacy policy is intended to assist you in understanding what information we gather when you visit the Site, how we use that information, and the safeguards we have in place to protect the information. This privacy policy only applies to information we collect at the Site. The information we collect: Personal Information For purposes of this privacy policy, "personal information" means any information by which someone can be personally identified, including name, address, telephone number, email address, billing and account information, credit or debit card information, and other information incidental to providing goods or services. We collect personal information from you only when you voluntarily provide us with this information, such as when registering your account on the Site and placing an order through the Site. Browsing Information: Cookies When you visit the Site, our web servers may automatically recognize certain non-personally identifiable information about you, such as your domain name, access provider, IP address, and browser language. The Site also uses a browser feature known as a cookie, which assigns a unique identification to your computer. The information collected from cookies allows us to provide better customer service to you and improve features of our Site in a variety of ways, including by determining whether you have visited the Site in the past and which pages of our Site you have visited. We also may use cookies and/or a technology known as clear gifs to help us confirm your receipt of and response to our emails and to provide you a more personalized experience. Please note that certain pages of the Site may not function properly if cookies are turned off. Please consult your web browser’s Help documentation for more information about how to turn cookies on and off your browser. Purchasing products or services If you purchase products you should register with us. It requires you to provide your personal information so that we can establish an account. This includes your name and contact information, or in the case of businesses, information about the company, department or association making the purchase or setting up the account. This information will help us process and manage your account. How we use your information? We use personal information collected on the Site for the following purposes: • to understand your needs and preferences; • to develop, market, sell or provide products and services; • to conduct surveys, research and evaluations; • to manage and develop our business and operations, administer accounts, and collect and process payments; • to detect and protect us and other third parties against negligence, fraud, theft and other illegal activities; • as permitted by, and to comply with, any legal or regulatory requirements, process or provisions. Information sharing We may share your information with selected third parties who provide services to us, including to process payments, provide electronic online investor information, monitor Site activity, serve Site content, help to maintain our customer database, administer emails, surveys, or contests and administer and maintain employment application information. Security We use certain security measures to protect the personal information you submit to the Site. For example, we use firewall technology, password controls, and other technological and procedural safeguards in maintaining the Site. Although we have implemented the above security measures for this Site, you should be aware that 100% security is not possible. Managing Your Personal Information To allow us to serve you better we encourage you to regularly review and update your personal information. You may obtain upon request a summary of the personal information on record with us. You also may request that we correct any such personal information about you, remove such information from its marketing databases, or dispose of any or all personal information about you. To make any request described above, or if you have any questions about this privacy policy, send an email to . When contacting us, please be sure to provide us with your exact email address, name, mailing address and/or telephone number(s) in order to be sure we handle your request correctly. Please email to if you have any questions or comments about this Privacy Statement. Changes to this privacy statement This Privacy Policy may change from time to time. Any changes to our site's Privacy Statement will be highlighted in this area from time to time. (2) Thank you for placing orders on We sincerely wish you can enjoy shopping here, so we respect your privacy and want to protect your personal information. Your Privacy Information We value your privacy information, so your privacy information will be protected, is committed to safeguarding your privacy when making online purchases. When registering account, users shall provide the personal registration information. And as part of the order process, we only collect following essential customer information: Name, Shipping/Billing, Address Email, Address Phone Number, Credit/Debit Card Information. The contact information is only used to get in touch with you when necessary. The information you provide to us is not given or sold to any outside party except for the shipping company delivering your order. We only share your shipping address and phone number with the shipping company. The information we collect from you is used only to process and ship your order. Your email address is used only to provide you with an order confirmation and tracking number. Your phone number is used to contact you in case of a problem with the fulfillment or delivery of your order. Your Credit Card information is only used to confirm whether the billing address is the same with the shipping address. Your Cookies Cookies are alphanumeric identifier text files that we transfer to your computers hard drive through your Web browser to enable our systems to recognize your browser and to provide features such as storage of items in your Shopping Cart between visits. Automatic Information For security purposes sometimes collects and analyzes the Internet protocol (IP) address used to connect your computer to the Internet, and to our website. This is done for your protection for tracking purposes in the unfortunate event that someone gains access to your personal or financial information and opens an account, or makes purchases under your name. Contact Us With Any Question If you have any questions, concerns, or comments about our privacy notice, please kindly e-mail us. We respect your privacy and we do not and will not willingly share the information you provide us with outside companies or organizations. We have your best interest at heart and believe you will appreciate our conviction to your security. This is out commitment. (3) 1: International Orders We use International Express Service for all international deliveries. Please allow around 5-9 working days from dispatch. Additional delays may occur during the months of September - March due to the high demand and heavy load on postal services and customs. Coach Factory is not responsible for loss or damage of your order in transit. This responsibility is passed on to you as soon as we hand your order over to the shipping company. International orders might be subject to import taxes/duties. For information, please contact your local customs authority. Any such taxes are the responsibility of the parcel recipient and are not paid by coach outlet. 2: Cancellations Should you wish to cancel your order, you must email us immediately. 10% cancellation fee applies. Majority of orders are dispatched within 1-2 days from the order date. Shipped orders cannot be cancelled.3: Returns $5.00 cancellation fee with be charge per item for order cancellation. All sales are final. No refunds or exchanges except incorrect items sent. In the unlikely event of manufacturing faults, we would replace/repair the products at no cost to the customer. To return an item, you must email us and inform us of the reason. We will then provide you with further instructions. Goods must be returned within 14 days of receipt date - unworn and contain all the original packaging and labels. We will credit your original method of payment, All shipping costs associated with the return of goods are the responsibility of the consumer.4: Exchanges To exchange a product, you must email us and inform us of the reason. We will then provide you with further instructions. The goods can be exchanged within 8 days of the receipt date provided they are unworn and in the original condition with all the original packaging and labels. When returning an item for an exchange, please ensure that your name, address, phone number and instructions are clearly indicated. All shipping costs associated with the exchange of goods are the responsibility of the consumer. We strongly recommend that you use traceable shipping, as we will not be responsible for any lost parcels. For overseas orders this process can take up to 20 days. Collected Customer's collects information from its customers. Customer information is collected to provide customers unique content or to help our customers experience the easiest and quickest checkout process we can provide. does not collect personal information from visitors except by specific request. If you are just browsing, we do not seek any personal information about you. is committed to protecting the privacy of your personal information. State-of-the-art technology protects your data from unauthorized third parties. uses Secure Socket Layer (SSL) software to protect your data and secure your transactions. SSL encrypts all your personal information, including your credit card number, name and address during transactions. This provides a safe, secure shopping environment. Only parties responsible for processing your order have access to your credit card and bank information. In addition, ensures added security by providing increased encryption on all our servers to prevent data mining and server attacks. Account Creation and RegistrationWhen you make a purchase at, you will have the option to create an account. By creating an account, the system will remember your personal and purchase information. This results in a more express checkout process for future purchases that will be fast, easy and always completely secure. You are not required to create an account in order to checkout. Creating an account will enable you to access specific information such as your order history and enable you to insert into past purchase addresses and information. At all times, your personal information is accessible for you to review, edit, or insert into as necessary by clicking on the "My Account" link. This information is the property of and we do not sell or share any information with third parties unless otherwise specifically indicated. Order Placement InformationAll information related to placing an order such as your billing address, shipping address, credit card information and email address is used to only process your order. We do not share this information with outside parties. Tracking of IP AddressesWhen customers enter site we track their IP address. This data is collected in order to build site demographics, track user movement and administer the site. This is not tied to your personal information. Using uses cookies to deliver specific content to our customers which we believe they will enjoy. Cookies are web enabled pieces of software stored on a customer�s computer used to identify certain users and offer customized content. All cookies on our site are in no way linked to any personally identifiable information. Aggregate InformationAggregate information is occasionally shared with the partners of to plan advertising or promotions. We only share with our partners non-personal, aggregate statistical information regarding customers, sales, traffic patterns, and site does not share any personally identifiable information. LinksThe website contains links to other sites, usually our partners. This privacy policy applies solely to information collected by, and we do not bear responsibility for the privacy practices of other sites linked to ours. Receiving e-mails from automatically sends many different types of e-mails to its clients related to the purchases customers make or specific information requested by our customers. All standardized emails related to order status and information requests will arrive via the domain and no other. Updates to This PolicyBy using this web site, you consent to the collection and use of certain information by All changes to our privacy policy will be posted on this page or our home page so the customer is always aware of the information we collect and how we use it. The information in this policy can change at anytime and we encourage all customers to review this policy as often as necessary. Information Requested Via Surveys & runs surveys and/or sweepstakes to better understand our customers. Anyone may participate in these surveys or sweepstakes as designated in the rules and regulations of that sweepstakes or survey. Any information requested can include such contact information as a name and email address. Any information gathered by these means is solely designed to improve the site and customer experience and is not sold or give to any third party. Signing up for Promotional NewslettersWhen you place an order with, you are automatically signed up on our email list. You may at any time request removal or remove yourself automatically by using the contact us page. You may also send a request to or simply unsubscribe via the unsubscribe link at the bottom of every promotional newsletter. Our visitors may sign up for our promotions and discounts via the subscribe box on our home page. Our promotions contain special product offerings and industry news on the latest trends. We do not make our mailing list available to other companies. Customers may opt out of our emails at any time. Privacy Notice Our coach outlet store has posted this privacy statement in order to demonstrate its firm commitment to privacy. Also,we agree to disclose our information and practices and notify you of:- What personally identifiable information of yours (or third party personally identifiable information) is collected from?? you through our website- The organization collecting the information- How information is used- With whom information may be shared- What choices are available to you regarding collection, use and distribution of this information- The kind of security procedures that are in place to protect the loss, misuse or alteration of information under our sites control- How you can correct any inaccuracies in the information We request information from the user on our order form when making a purchase. Here is where a user must provide their contact information, such as name, address, shipping information, and credit card number and expiration date. This information is used for billing purposes and to fill the customers order. If we have difficulty processing and order, this information is also used to contact our customers. Our sites database tracks the traffic throughout our site. This information is used to compile overall statistics and is not recorded at an individual level. This included IP (internet protocol) addresses, browser type, ISP (internet service provider), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track users movement is the aggregate. The statistics help us decide which products and services best serve our members and guests. Thus, the privacy of those who visit our Web site is of primary concern to us. We adhere to the highest ethical standards of the industry. We automatically gather some data from everyone who visits our site, while other information is obtained at the discretion of the individual. Our sole purpose in doing this is to enhance the experience of individual shoppers here at SecurityWe take every precaution to protect our users information. When you submit sensitive information online, your information is protected both online and off-line. When our registration form asks you to enter sensitive information such as credit card info, that information is encrypted and protected with state of the art encryption software, Secure Socket Layers (SSLs) . While on a secure page, such as your order form and during the checkout process, a lock icon appears on the bottom of your web browser. When you are not on a secure page no lock icon will appear. While we use SSL encryption to protect sensitive information ( like your credit card information ) online, We also do everything in our power to protect our users information off-line .All of our users information and not just the information noted above is restricted in our offices .Only our employees who need the information to perform a specific job are granted access to some personally identifiable information as your shipping address for shipping purposes.All employees are fully informed about our security and privacy practices and updated as new policies are added or revised. Finally, the servers that we store personally identifiable information on are kept in a secure environment under restricted access.
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